Our Team

Executive & Leadership Coach. Facilitator.

Tim Hicks

Tim is the director of Crystallize Consulting, and an Executive and Leadership Coach with over 2,500 hours of coaching experience across a wide range of industry

sectors. He helps leaders navigate complex challenges and unlock opportunities crafting practical, evidence-based

solutions that enhance performance. Working at the intersection of intra and interpersonal relationships and change, Tim

supports clients to gain clarity, build confidence, and create lasting impact.

Areas of Expertise

– Executive & Leadership Coaching

– Facilitation and team coaching

– Cognitive behavioural and rational emotive coaching

– Enhancing perspective taking capacity

– Unlocking latent potential and achieving personally meaningful growth

Career Highlights

• Twenty-five years’ experience in progressively more senior roles as a marketing director, company director, board member and professional coaching practitioner

• Coached 100’s of leaders from rising talent, middle management, C-suite, in industries including: financial services, health, pharmaceuticals, information technology, entertainment, mining, infrastructure, state and federal government, consulting, education, construction.

• Created and facilitated leadership development programs for 100’s of leaders for improved performance across multiple

organisations including BTIM, Pendal Group, Sydney Trains, Warner Music, Goodman Fielder, Melbourne and Olympic Park etc.

Education and Accreditation

• Master Applied Science – Coaching Psychology ; University of Sydney

• Post Graduate Diploma Psychology ; University of Technology Sydney

• Psychology Honours 2025 ; University of Technology Sydney

• Master Management – Marketing ; Macquarie Graduate School of Management

• Bachelor of Science ; University of Wollongong

• Professional Certified Coach (PCC) ; International Coach Federation

• Accreditation in Psychometric tools ; Hogan suite, Realise 2 Strengths Profiler, The Leadership Circle 360 (TLC), Lifestyles Inventory (LSI), SHL assessments

Memberships

o Past Board Member, International Coaching Federation, Australasia (ICF)

o University Sydney Coaching and Mentoring Association (USCMA)

o International Society Coaching Psychologists Associate Member (ISCP)

o Graduate and Member Australian Institute of Company Directors (AICD)

What I Believe

I believe that real, meaningful change starts with a high-quality conversation. As a coach, I create a confidential

space where clients feel safe to think out loud, challenge old habits, and explore new ways of leading without

fear of judgement. I’ll respectfully listening to what clients think, feel, and want to share rather than what I think

I want to hear. It’s about trust, honesty, and curiosity, with just the right mix of support and stretch.

My coaching style is grounded, collaborative, and backed by solid psychological and behavioural science. I draw

on a range of evidence-based approaches to help build insight, shift mindsets, and experiment with practical

changes that stick. Whether we’re working through complex interpersonal dynamics, navigating change, or

sharpening leadership behaviours, I tailor each coaching journey to the individual client. Together we start by

aligning on what matters most; goals, expectations, and outcomes, then move through a process of broadening

perspective, building awareness, and trialing new behaviours in a manner that is “safe to fail”, where risks can

be taken without serious negative consequences and embedding what works in day-to-day leadership.

I bring a background and qualifications in business and psychology, a strong ethical foundation, and a down-toearth

style. Clients often say they appreciate my mix of calm presence, straight talk, and thoughtful challenge.

At the end of the day, coaching with me is about helping you lead with more clarity, impact, and authenticity

while making the complex feel a little more manageable and the path forward a whole lot clearer.

Executive & Leadership Coach. Facilitator.

Tim Sprague

Tim Sprague holds master’s qualifications in Coaching Psychology and Commerce, a BSc, and a Dip Ed. He is also a professional certified coach (PCC) with the International Coach Federation (ICF). Tim has worked on Executive Teams as HR director.  His coaching approach is eclectic, creative, and evidence based.  His focus is supportive, and client centred.  He also consults on the design of organisational programs focusing on capability development.

Executive & Leadership Coach. Facilitator.

Tiffany Scotton

Tiffany holds a BA (Hons) in Psychology and is a professional certified coach (PCC) with the International Coach Federation (ICF). She does her best work with clients who are deeply curious (about themselves, others, and the world around them), willing to be vulnerable, open to challenging limiting assumptions, beliefs & behaviours, and are committed to making positive changes in their lives.

Executive & Leadership Coach. Facilitator.

Rachel Setti

Rachel holds master’s qualifications in both Organisational Psychology and Psychotherapy and applies a unique combination of these two disciplines to her coaching practices and wider consulting.  Her focus is upon supporting senior executives to manage their success through increased self-awareness, enhanced working relationships, optimal resilience, and reduced stress. Rachel is also a regular speaker and contributor to professional development programmes.  She facilitates, speaks, and writes on matters relating to leadership, performance, career, and workplace wellbeing.

Executive & Leadership Coach. Facilitator.

Ian Young

Ian holds master’s qualifications in Coaching Psychology and Business, graduate diplomas in Psychology and HR, and a BEng. Ian genuinely aims to invest of himself in helping others grow and reach their full potential. Central to his approach is the belief that shifts in performance and behaviour, and the creation of new behavioural capability and habits, are at the heart of all organisational and personal development.

EXECUTIVE & LEADERSHIP COACH. FACILITATOR.

Chris Baddock

Chris offers a unique perspective on cultural development, behaviour, and engagement to achieve business success. Chris emphasises and promotes a focus on the behaviours required by leaders to achieve business sustainability. Chris is a member of the AICD, an accredited coach and a graduate of AGSM. Chris was CEO, Australian Liquor Marketers and has 30 + years’ experience in FMCG and +20 in the Drinks Industry, working in both supply and retail including Lion & Woolworths.